MyFitPro Support Tips

By Tina 2020/11/04

Turn off all devices using your WiFi if at all possible. You can scan for devices with an app called Network Radar (Google Home, Amazon Echo, printers, phones, Roku etc.)
Close all open tabs on your computer/phone/tablet...whatever device you are using to watch the class.
Remember to hit the play button (triangle in the bottom left corner).
Make sure your operating system is up to date on the device you stream from.
iPads/tablets older than 2013 will not work with this streaming platform (although a fix might be available - tbc).
Chrome is the best browser to use but if using Safari, it must be at least version 12. Microsoft Explorer won't ---work, use Microsoft Edge.
Turn your device on Do Not Disturb and/or Airplane Mode.
If there are buffering issues, switch browsers to see which works best (Chrome/Edge/Firefox etc.)